Delivery Information

Zone 1 - Co. Tyrone
Next working day delivery if placed before 2pm, charged at £6.30^{* †}

Zone 2 - Rest of Northern Ireland
Next working day delivery if placed before 2pm, charged at £6.30^{* †}

Zone 3 - Republic of Ireland
Next working day delivery charged at £10.^{* †}

Zone 4 - England, Scotland and Wales
2-3 working days delivery charged at £15.^{* †}

Zone 5 - Scottish Highlands
2-3 working days delivery charged at £35.^{* †}

Click & Collect
Collections at our premises can be made from 8.00am - 5.30pm Monday to Friday and 8.00am - 12pm on Saturday. Collection will be available 2 hours after order is placed.

^*All prices above are subject to VAT.

^†Oversized Goods
Long and heavy goods such as trunking, conduit and cable etc are difficult to transport by our normal carriers and therefore may incur a surcharge on delivery. If a surcharge is required on your order a member of our sales team will contact you before delivery.

NB: Delivery outside of our normal delivery schedule - urgent or otherwise - will always be considered. Please give our sales team a call on (028) 8772 9787 to discuss this further.

Returns Policy

Collections and Returns

Dungannon Electrical Wholesale will accept returns up until 30 days after dispatch date on the conditions:

• The original sales invoice is provided.
• The goods are returned in all original packaging.
• The materials contain all original documents (instructions, manuals, warranties or any other literature).
• Product is deemed by our returns department to be in a re-sellable condition.

All refunds are made to the same payment method used originally to place the order (e.g. VISA Card) - unless specifically requested otherwise.

Faulty Products

• Products that are faulty must be returned within the maufacturer's warranty period.
• The original sales invoice must be provided.
• The complete product must be returned, unless previously agreed by Dungannon Electrical Wholesale in writing; incomplete items or parts may not be returned.
• Products within the manufacturers specific warranty period will be repaired, replaced, or a refund given at the discretion of the manufacturer.

NB: Dungannon Electrical Wholesale does not accept liabillity for direct or indirect consequential loss caused by faulty product.To arrange a return after 90 days of despatch;

Email us: info@dungannonelectrical.co.uk

Telephone: (028) 8772 9787

Short Delivery or Wrong Goods Received

If you have received an incomplete order of which you had not been previously advised, please report the problem to Dungannon Electrical Wholesale within 3 working days of the delivery, you can do this by;

Email: info@dungannonelectical.co.uk

Telephone: (028) 8772 9787